
I always get excellent service from Naper Auto works. I switched from getting my cars serviced at the dealer to Naper Auto Works when they were still new, because they did all the routine/scheduled service quicker and cheaper, and because they were able to solve a refrigerant problem the dealer didn't. Now that my cars are older, they do all sorts of repairs, including tracking down intermittent problems, and finding discontinued parts, and keep my cars running well. I have already recommended them several times.
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Sentiment Analysis
Not only did they help diagnose his issue, they had the part ordered and helped resolve his issue the following day, at literally less than a third of the price quoted from the service dealership.
If they would have explained their service then maybe I'd be a more willing to spend more money with them as most of their reviews are positive.
First time here, I did oil change, tire rotation, replaced the front axle and they did a great job, good price and Pro checking in/out *Robert* Thanks everybody 👍🏻 …
Anyone looking for a good mechanic, I highly recommend these guys Services Electrical repair, Tires, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Electrical, Battery
I've always had excellent, friendly, fast service with Naper Auto works.
I really liked their online systems where they show you pictures, pricing, explanations and you can pick and choose what work you want done easily.
They explained everything throughly, their texting function is convenient, and they sent everything that was wrong with my vehicle plus an estimate via text.
Another shop had just done a dangerously bad brake job - forgetting to reattach a whole caliper assembly, which caused the brakes to fail completely while my pregnant wife was driving.
I would, and have, recommended Naper Auto Works to friends asking for a reliable auto repair shop!
I've now been with them for several years and have two very old cars and they have enabled me to avoid buying a new car prematurely and saved me money in the process.
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