Total Security Locksmith
My experience made me feel like I was part of their family. I had a serious dilemma in August when I went on vacation in Barcelona and forgot an essential part of my trip back in my home in Fairfax — the keys to the Spanish apartment where I was staying. Ronnie was so polite and was empathic to my request. Instead of just writing off my problem and saying, “that's not something we can do,” he figured out how to get me my keys. After verifying that I did live in my house and had the authority to ask him to pick the lock on my apartment door, he went in, got the Spanish apartment keys, and then took them to FedEx to overnight them to me! He really went above and beyond his standard requests to make sure that I was taken care of.
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- Automotive
- Residential
- Commercial
- Emergency
Sentiment Analysis
Arrived on time to replace all of our locks, and very professional.
Would definitely use again and prices are a steal compared to going to a dealer!
There was a small issue with my key a few days later and they were responsive and fixed the issue promptly.
The cost was may be 1/3 of what a dealer charges and much lower than even ACE hardware which was my go to place for these kind of things.
To make his life more difficult, I didn't even have one of the keys with me (electronic lock and I had misplaced the original key), but Ronen still made quick work of it.
The service was quick (about 10-15 min) and the price was reasonable.
Positive Punctuality, Quality, Professionalism, Value Services Car digital & remote key reprogramming, Car key copying
On time, courteous, professional, with a fair price.
He was very courteous, quick and the price was lower than other estimates we received.
Showed up promptly and delivered new keys to my truck for a great price.
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