Trans Auto Body
I can't say enough great things about Trans's Auto Body! I dented my husband's Jeep while he was out of town. Minor damage, but enough to also require paint. I called Tran's to see if they could help me with the repair before he came home. I emailed them photos of the damage (as well as another dent that my husband caused. ) They emailed be a quote for repair on all of the damage within 10 minutes. The price was much less than expected, and I dropped off the vehicle the next day. They completed the work in less than a week, and I had the vehicle back – looking brand new – just in time to pick up my husband from the airport. Of course I told my husband about the damage AFTER it was repaired. We all had a good laugh, and he thought their work was fantastic. Thanks Tran's Auto Body! !...
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Sentiment Analysis
Now grant it, I bumped my husbands car (aka my sister-wife) a month ago and so he heard from friends to take it to Matt and Brian and the guys over there, and was veeeeery happy, so it was a no brainer to use them again.
Bad communication (just installed old parts instead of new without asking me, took 3 weeks and did not give updates), left a ton of glass chunks all over my trunk and below the trunk board, and smaller glass particles in my backseat (only realized there were glass particles in the backseat because I cut my hand trying to add backseat covers).
I had a pretty bad dent/ crease on my left rear quarter panel right where it meets the bumper and on the body line with a special decal thats no longer available, not only were they able to save the decal, they also removed the dent.
The first body shop I went to told me that the bumper needs to be replaced.
Matt helped me in ways he didn’t have to, and was very nice & polite while doing so.
Had my car fixed here without insurance and Trans Auto Body was able to offer a very fair deal.
I had to have my car re-striped and they covered it for me (the last stripes turned colors likely due to the heat) and did a wonderful job.
I worked in a repair and maintenance garage when I was younger and have taken my cars to people who would straight up lie to my face or take shortcuts.
This is the 2nd vehicle they've completed body work on for me -- once for each of my daughters.
Service is prompt and just great overall.
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