Viking Auto Repair Electric & Air
I brought my 2011 Honda Accord into the shop for an electrical analysis to validate I had a couple of failed actuators in the rear doors. I spoke with Harry who got out from behind the desk and came with me to the car to "take a look. " Harry gave me a detailed plan of how they would determine what was wrong and I agreed to them delving into the problem. Harry asked when completing the service order, "How did you find out about our business? " I explained that I had performed a Google search and what separated Viking Auto Repair Electric and Air from the rest was Harry personally responded to each comment put on Google. With this level of customer interface, I thought I could not go wrong. This is a type of customer service rarely found. The repair was made (it was actually failed...
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We’ve sourced this information directly from the business, so there may be some errors or omissions. If you have any feedback or suggestions on how we can improve this feature, we'd love to hear from you!
- Air Conditioning & Heating
- Ignition & Electrical Systems
Sentiment Analysis
Staff was awesome and explained how they would repair to help avoid $2000 part replacement… fit me in since it was a safety issue with headlight
There was an issue with a bad new part and they resolved it quickly with great customer service!
Diagnosed and resolved the electrical problem I was having with my truck.
Our Lincoln MKX had a serious brake problem that required a master cylinder and booster.
I've had it in and out of the shop for a couple years now for something simple that the other shop could not find.
Viking was referred to us by our usual mechanic due to extensive electrical work that needed to be performed on our vehicle.
Within a very short time, Viking found the problem, fixed it and was very reasonable with the price.
I took my 2012 Chevrolet Colorado to them last week, they had the leak fixed and the system charged in a few hours.
The young lady at the front desk was very pleasant and helpful.
He may have given up hundreds or even a thousand or more dollars in income off my situation, but he now has a customer for life and someone who will be heartily recommending him to others.
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