“When the dealer said they wouldn't give any discount, Heibeck's then told me how I could order the part for the best price and they would just charge me the labor.”
“These guys are busy and still take care of you in a very efficient timely and professional manner, my first time there and was very pleased and satisfied ..”
“It's an old 2005, so just looking at it you could tell it needed some work, but Eric went above and beyond the bare minimum it visually needed to make sure that I was set to drive it.”
“I brought it over later that evening (and of course the car had stopped making the noises and started just fine) and told them no rush, as I knew they were closing soon.”
“I called AAA and the company that responded refused to help because there was ice on the driveway and they didn't have the proper equipment to get the car out.”
“Great team, very professional, got my truck in and out, there honest and fair with there rates and very trustworthy, which is hard to find in this business would recommend them to anyone.”
“I had emergency roadside breakdown during a heavy rainstorm and tow truck showed up earlier then expected and driver was helpful and courteous and had me back and running quickly allowing me to get to my job on time highly recommend their service”
“As a former wrecker operator myself I do understand police tows, state rates, and additional cost and was ready for a whopper of a bill for it to be towed from Naugatuck to Wolcott.”
“Locked my keys in my car and called to ask if they do lock out service, was told 45 min (which was very reasonable considering my location) and they showed up on the dot.”
“Town Fair and Firestone down the street each told me they couldn't put air in my tires or fox fix the flat until next day, which did me no good since I was otherwise stuck being from out of town.”
“I'm so glad I called here and spoke with Rhonda, who very quickly and graciously provided me with a quote for $500 less AND got me in the very same hour.”
“Ever since ( 30++yrs) I have been going to Merli auto, I have been treated both fairly and repeatedly professional especially since dealing with one of the new management team members whose name is Darren Merli”
“In the end I did use their service but per his advice hauled to a local shop which I was able to find open during the holidays in the nearby state and he stored my trailer for me.”