Craftsman Auto Care
Remarkable! Son bring auto home to Boston, MA from Fl -low profile rear tire blew out and donut installed to get to a tire co in Mclean VA area. Had tire shipped in overnight as know one had tire and it was back ordered for wks. Went to Dealership (Merc) to have tire installed and they attempted, put tire on rim but could not set it- charged him 240. 00 for trying. He brought tire to four specialty tire shops only to be told it was stretched by Merc and would not set and advised other tire shops. He went to each one with same results. I flew in following morning to get this accomplished as it was impossible for me to understand. These wheels and rims less than a year old and very expensive. I proceeded to four different recommended shops only to end with Craftsman. They understood the...
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- Services
- Oil Change & Full Service Repair
- Tires
- Financing
- Disinfection
- Concierge Services
- Corporate
- Fleet
- Fundraiser
- Military
Sentiment Analysis
My car has needed several repairs, one of which was major, and Craftsman has been incredible every time—they’re friendly, responsive, and aren’t trying to rip off their customers.
Totally transparent about the work that needs to be done & what it will cost.
Craftsman Fairfax was very helpful and friendly in performing my required work in a timely manner!
I can easily trust Craftsman to take good care of my cars.
The office personnel, Andrew, was very professional and knowledgeable in explaining the various repairs and charges to my van
They don’t try to sell you on extra parts or maintenance, but do provide thorough complimentary inspections with their service!
They just repaired the tire and inspected the whole car.
My car is driving great, there are no issues with the car and i will definitely be back for all future repairs and maintenance!
For example, they told me I did not need an alignment after buying new tires while every other place most likely would have still done the alignment and charged for it.
I would highly recommend that you take your car to Matt's Craftsman Auto Care in Fairfax.
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