I'd been having suspension/handling issues for months and even after new suspension put on, the problem still persisted. I'd been to numerous mechanics in Ames for several months to troubleshoot the issue to no avail. I went to Don and Sons for some much needed assistance. Todd Martin took the time to test drive my vehicle and identify the issue I had been having. He and his team put my car up on the hoist and found mud caked up and into my tires, cleaned that all up, then took my car to Jeff at Trickle's for further analysis. The mechanic at Trickle's finally has a diagnosis for me. ..finally! When I spoke with Todd after I spoke with the mechanic at Trickle's, he told me I didn't owe them anything but a good plug on a Google review. Todd and Don and Son's went above and beyond to...
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- Auto Body Repair
- Fleet Management
Sentiment Analysis
Good clear explanation of what had to be done.
Always great service!
Kind and know their stuff.
We needed to get the car looked at to see if where still road worthy and where to find a mechanic last minute to fix last minute mechanical damages.
Very helpful will work with insurance and rental cars
Throughout the entire process they communicated well and got everything done early even!
My Alfa Romeo was hit in a parking lot and the Don and Sons team not only fixed it perfectly to the point you can’t tell it was in an accident, they also helped me pressure the insurance company of the at fault driver to pay the entire bill, which they were trying not to pay for the added details that made the repair so good.
They did a great job on my vehicle.
He and his team put my car up on the hoist and found mud caked up and into my tires, cleaned that all up, then took my car to Jeff at Trickle's for further analysis.
I have always appreciated their customer service and today it was exceptional.
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