Emergencies are a stressful time for everyone involved. We understand that you need the problem solved immediately. We need your help to expedite the process. First, make sure that you answer your phone when we call you back. Second, help us by giving us your exact location(even having the cross streets or name of a close by business helps). In the event that you are unsure, open your map app in your smartphone and a blue dot will show your exact location – please share that with us. Third, have your state issued ID ready for us to verify. Finally, provide us with as much exact information regarding your emergency as possible. For example, if you need a car key made, please tell us the make, model, and year of the car. We also need to know if the key you lost operated both the door...
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Sentiment Analysis
Good communication skills and willing to think and work out of the box.
Michael did a great job re-keying my home.
I got locked out of my car and found Element Locksmith, they answered my call promptly and send someone within 30 minutes and got the job done.
I usually have to wait a while for the technician to arrive but these are really quick and reasonable
Even better, when we realized the next day that the lock on the sliding door was sticking a bit, our technician got in touch with us and came back first thing in the morning the day after to get everything working smoothly.
Jacob was prompt and professional
Mike was great, super fast and friendly
He changed the locks on my business and was friendly, laid back, & professional.
Mike was very responsive, quick to arrive, and professional.
Exceptional customer service!
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