I am a car salesman over at Glassman Automotive Group (used cars Department) my name is Randall Walker. I send ALL of my customers that look at our NON SERVICED vehicles, over to franklin auto because they are EXTREMELY THOROUGH! There are no surprises for my customer after purchase which means they absolutely know if anything needs repair before they buy a less expensive vehicle that we have not nor will not service due to age or mileage. I highly recommend Franklin Auto not only for their thoroughness, but also for their UNBEATABLE PRICES! Take it from a car sales professional, you should be doing business with this auto shop.
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Sentiment Analysis
Only issue is that due to backlog of work, I was without my car from Thursday to Tuesday.
They move a little slower than the corporate people but they do better work for fair prices
Did great work at a reasonable price.
I highly recommend this place if you're in the area.
Brought my old car in for an alignment and they made the time to do it right, even with special requests.
I was looking for a new mechanic since mine had retired, however I was taking my time to do this.
Fast and fair pricing
They treat customers like people and make sure to explain everything in detail.
They went above and beyond in diagnosing and servicing my Mercedes electrical and mechanical issues.
In time like this, where p mind only the next dollar and Customer Service is a reliquary of the past, Darrell spent his time with me in a a way that validated my concern, respected my state of mind and very honestly walked me through his findings and suggestions.
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