Helio and the HQ team were outstanding. The HQ body shop and office, both of which are impeccably clean and sanitized, are conveniently located behind the Dunkin' Donuts in West Concord within walking distance to the train and other downtown businesses. I showed up without an appointment and Helio reviewed the damage to my car and was able to give me a printed out estimate on the spot. The price was exceptionally reasonable and Helio did not require a deposit. Helio ordered the parts which arrived within 48 hours and the car was fixed a day after that. On top of all that, the final cost was under the estimate he gave me AND they completely detailed and washed my car -- insane. I was honestly blown away at what typically is an awful experience. I cannot recommend HQ and Helio more –...
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Sentiment Analysis
My car looks brand new, customer service was outstanding and as an added bonus it was done very quickly once insurance was settled.
Fixed my Audi e Tron after an accident and made it look like the day I drove it off the lot.
Great and quick service from very friendly staff.
Surprisingly easy communication and high quality work with no hassle or hidden fees.
Team at High Q did a fantastic job, painting and body work like new.
As an added bonus, they were able to install my after market head light bulbs at no extra charge and even fixed a windshield sprayer the day after pickup that was unknowingly damaged in the accident.
Excellent customer service, great work!
Excellent service, car looks like new with dents and scratches before.
My car had severe front end damage and the High Q team did an superb job on the repair.
Everything has changed and I had a positive review meeting new people.
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