Jason and Calvin were wonderful! Imperial Auto Body truly stands by their lifetime warranty. I brought my car in 8 years ago due to being rear-ended; I was very pleased with their work then. Recently, though, the paint in the rear bumper spoiler had started peeling off, so I brought the car back and they took it in and fixed it at no additional cost. The car was ready when they said it would be and it looked almost as good as new – it seemed to have been detailed inside & out. Highly recommend! Claudia Z
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Sentiment Analysis
Imperial provided update on progress of the repair and returned the car with no indication of damage and looking like new.
They also told me that the glass replacement shop shouldn't have chiseled out the glass when replacing the panoramic roof but should have used the wire method which would have been clean and easy, instead of costing the insurance company a whole lot more than the cost of repair of the roof.
Very thorough, great work and great communication.
Easy to work with and got my car fixed up quickly.
Only small comment, they can do better in communication.
I will recommend them to anyone I know to use their service.
Beautiful outcome
T and rest of the staff are very professional, friendly and courteous.
We were quite satisfied and would recommend their services.
Entering the pristine office and being greeted in a compassionate manner not only eased the pain of damage done to my Jaguar I-Pace EV but provided me with reassurance this was the right place to get the job done.
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