These guys are great. They put time into figuring out car issues and making sure it's done right. One thing they do that I love is they show you where your car has a problem, when possible, which shows how honest and forthcoming these guys are. One area they far exceed other car shops in is communication. James is great. He kept me posted on everything that was happening and everything the mechanics figured out as they figured it out. My car had multiple issues another car shop around the corner couldn't figure out and didn't want to put the time into figuring out, and it turns out one of the issues was really dangerous. I have a baby very shortly on the way, so I'm very thankful Midwest actually cared. Great team. I've had exceptional service every time I've been to them. -- Rachel L.
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Sentiment Analysis
From the start, they were straight up and honest with me with what their process would be, a very accurate price quote to repair it, and about when it would be ready.
Very straight forward and helpful
Got me in quickly and fixed my car same day for a fraction of the cost of doing it at another shop.
BMW wanted to charge me thousands of dollars to repair may SUV and they did it with a third of what BMW wanted.
I was a little concerned given some of the unhappy reviews from others who got safety inspections here, but I'm enthused to report that this mechanic is trustworthy and I'll absolutely be coming back.
They answered all my questions and didn't make me feel like a nuisance.
I'm ALMOST sad Ioved to Puerto Rico because I won't have these qualified technicians taking care of my vehicles anymore.
They have good mechanics and are very friendly.
They fixed the work that Midas screwed up and were very professional!
We have been going to Midwest for probably 8 years now, and they are the best.
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