Excellent! !!!! I replaced my transmission in CT for 2300. 00 and it failed after one year. New River helped me recover some of my losses and replaced the transmission for almost half of the price. I have since replaced the engine and the transmission began shifting hard from 3rd to 2nd. .. I was told by another shop to replace the transmission. .. I called New River to check on the warranty; they had my record from 3 years ago! The owner (who I have been able to speak with EVERY TIME said "run away from someone trying to sell you a transmission; shifting down hard is one problem corrected by resetting the computer vs shifting poorly up is a transmission replacement issue". Over the phone I got advice! I can not say enough great things about this shop. Superior work, excellent...
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Sentiment Analysis
Had the best experience with this shop super professional and knowledgeable.
Was in Georgia for a Remembrance Ceremony for my son..
The transmission was not only fixed but upgraded to prevent the chance of this particular failure from happening again and shifts and functions perfectly.
He went far an beyond on his service by being flexible on his schedule and by explaining what needed to be done.
John was the ONLY mechanic within miles of Beaufort that was willing to work on my transmission (9-speed automatic CVT), and now my car drives like a dream.
Took my Yukon there for a transmission rebuild supposed to be done this week...
Fixed my truck transmission a day early and my F250 7.
John does excellent transmission work at very reasonable prices.
Awesome trans shop and owner!!!!!!
Great communication, speak with owner John every time I called, known the owner and family 20 years, repaired multiple vehicles of mine over the years.
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