Russ' Mobile Truck Repair
My diesel truck wouldnt start at Syracuse Airport in 10 degree weather. Russ was there within 15 minutes. He quickly diagnosed that that diesel had frozen, and that batteries on my truck were low. He let me sit in his truck with he thawed things out. Once the motor was running he determined that the air compressor on the brakes was frozen. He fixed that also. Keep in mind it was 10 degrees, windy, and snowing. He even offered to follow me to make sure the truck was running right. I highly recommed Russ. Nice job. .
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Sentiment Analysis
I called Russ when I was down to repair a wheel bearing on my trailer and within an hour he was there as promised.
Will use service in the future
We know we're always going to get reliable service and things get done right, the FIRST time.
Had RMTR help out our driver with road service.
Came out in freezing weather.
Both got to me and fixed my trailer quickly and the pice wasn't outrageous.
He was a really nice friendly guy who took pride in has job and he patiently took his time to secure my RV and transport it safely with care.
This is Russ i'm the owner of RMTR Response to a unsatisfied customer Tire pricing and availability and labor issue due to Covid has changed dramatically over the last year its frustrating to both me and my customers.
In the woods
Was going to pick up a load and couldn't slide my tandems because the knob broke off, The mechanic showed up quick and not only did he fix that but he found another major problem that could have cost me dearly later.
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