Where do I begin? My car had a lovely encounter with a key from the front fender to the rear tail light. I brought my car in for a FREE ESTIMATE where I met with an incredible team who were friendly and very professional. Oscar, told me what the price would be and told me when they would be availabile to get my car done (that same week). I never felt pressured like I had to get it done right away or even get it done from them for that matter. I waited about two weeks then went back. The price was the same and they took my car and I had it back with in 2 days. My car came back perfect, looking brand new and CLEANED! It was amazing. I ultimately went the Scottsdale auto collision because the return time was fast and they were all very personable oh not to mention no other shop could...
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Sentiment Analysis
Manny and the crew over at Scottsdale Collision Center were amazing with handling our totaled out vehicle.
As the parts took longer than anticipated (normal occurance now a days), and my rental coverage timeframe diminished, they refused to extend my rental by a week, leaving me completely standed.
And while the insurance company wanted them to look for used parts, they insisted on actual Toyota replacement parts.
It’s obvious they take pride in the work they do and also offer reasonable prices.
Great customer service!
We needed to decide whether to do a claim and what the process to do that was - always keeping in mind how much we loved the car but how safe it was for our kids to drive as the damage to the car got bigger and bigger.
Not only was the quote reasonable but the time they turned around my top was quicker than expected.
Fast, thorough and friendly!
If you are unfamiliar with how the insurance and/or repair process works, they will take the time to discuss each phase with you and will explain your options to you in detail.
Very professional customer service and exceptional work.
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