Tilson's Auto Repair
Called the night before and was able to drop my car off that night and have it fixed the next day. Offered a shuttle service to take me to work and bring me back to get my car. Good explanation of problems without making you feel stupid or trying to oversell you something. Received an entire summary of my car's "health" including pictures when trying to find the unknown problem I was having. bonus that they text update you about your car and what to expect. If you wanted to wait there, their waiting room was very clean (even at the end of the day) and set up was a cafe style.
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Sentiment Analysis
They pointed out something the dealer should have already taken care of, and it ended up saving me hundreds of dollars, as the dealer fixed the issue prior to purchase.
You have been servicing our vehicles for years and each time you do a great job, always letting us know if something needs attention on the car
I called and they got me in right away found the problem and repaired eaven picked us up at Mayo and brought us to the shop
Friendly attentive service
Upon assessment of my car they discovered my battery had become defective and replaced it the same day with no charge to me.
You are building relationship, not just selling services.
I would recommend Tilsons to anyone needing car repair or general maintenance!!!!!
My car ended up needing a part that ford doesn't make anymore and Tilson's got the part and got my car fixed in less than a week!
Customer service eas excellent throughout and I appreciated the ability to see all the inspection results electronically while I was at work.
Only shop I'll go too also very trust worthy ty
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