Car broke down on 75, 4 hours from home. Our situation left us in a pickle and my husband had to drive down to get me in our other car. Willie met up with my husband the next morning and towed our Mazda back to his shop. He put it up on the lift and diagnosed our suspicions which sucked but he went above and beyond by helping my husband load our car onto a Uhaul dolly so we could get it home and decide our poor cars fate. Alas, I believe she is lost to us, but helpful people like Willie keep a situation from feeling like the end of the world. Totaling and scrapping our car is going to hurt for awhile but at least we are going to make the most of it.
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Sentiment Analysis
Couldn't ask for a better experience !
He came within minutes to pick and tow my poor little car, I was not able to be there , but, he had permission to tow it from me thru State Farm Ins.
Hands down the best experience I have ever had with a tow truck driver this guy is absolutely awesome if we ever break down again he will be the first call that we make he saves you time saves you money and it's just an all-around great experience.
Assisted us in a time when we needed help the most.
Willie was really responsive, FAST, and even helped me get to a hotel instead of the suggested location my road side assistance was wanting to take me.
USA auto and towing service immediately answered my call and showed up earlier than the estimated arrival time.
He stopped what he was doing on a Sunday and towed my truck to a dealership to get it repaired once they open on Monday.
Really helped us out a lot and decent pricing!
They stopped at nothing to find me and give me the jump I needed.
Got the job done!!
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