Volvo Specialists Inc
I gave 5 stars for the great customer service. I Just dropped my Volvo off @ Volvo Specialists. I was greeted by Brad. We spoke on the phone prior to me going to the shop. He provided some background information on the issues I was experiencing with my vehicle. He appears to be quite knowledgeable with regards to Volvos, this is his specialty. I also met Lorisa and their enormous Saint Bernard (can't remember her name). I found them all to be very pleasant and easy listeners. I love my Volvo, she (Lucy) is a 2008 XC90 and has been very dependable and reliable. Lately, she 's had a few service lights on the dash. I've taken her to the dealership only to be overcharged and handed a laundry list of other unnecessary repairs. I am looking for an auto mechanic that offers fair prices,...
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Sentiment Analysis
The mechanics are honest and I actually trust when they are telling me the repairs that are needed vs those that are wish list items.
Brad, Laurice and Mo have been taking care of my Volvos (and my wife's Honda) for more years than I can count (certainly over 20 years) starting with my first 240.
Fixed my car twice for various issues (fuel pump and car accident) and gave me a fair quote ($1k less than dealership).
They were upfront about their repair estimate and potential additional cost if they found anything else they needed to fix.
After bringing my truck back they made a quick turnaround.
The car repair place with the most honest and effective repair people I've met.
I recently brought in a car we purchased for our daughter and they ensured all was good to go before she drove, giving me peace of mind.
I got the dead car started, drove over to the shop, and they immediately swapped in a new battery for me while I waited.
Brad, Larissa and Mo are friendly professionals who take time to explain what needs to be done, and why, and the service is excellent.
Initially I found them because I wanted to put a performance exhaust on my xc60 that I purchased online and they were the only shop I could find that would do it.
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