I had a flat tire and while trying to remove the tire I twisted off a lug bolt. I called Paul at Walt's Auto to see if they could fit me in that day? Paul said sure. I also asked Paul if they could repair my tire. Paul said they currently weren't doing that kind of repair but not to worry he would see that it got taken care of. While the stud was being replaced they checked serpentine belts and found cracks and recommended they be changed. I had been wanting to get the belts changed because those are the original belts and the car has 67,600 miles on it so it was time I had just forgotten to get it done so I was glad the mechanic caught that before it became a big problem later. I got my car back the same day and by the way, was not charged for repairing the flat. Thanks Sergio,...
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Sentiment Analysis
Did a very good job with the oil leaking into valves repair done recently and with the Ignition Switch electrical replacement done several months ago.
Stumbled on Walts Auto Service via search engine, 1st experience was outstanding, free oil change with first visit, bought a used car, changed spark plugs and fuel injection flush, on 2nd visit, very satisfied with customer service and maintenance
Despite of this unfortunate incident that made me car-less for 3 days, I think they handled this issue with the utmost sincerity and professionalism.
They have been taking care of my elderly Acura and Isuzu for years and I wouldn't go anywhere else!
They were so accommodating and squeezed me in to find out what the problem was.
Brought it back the next day, explained the noise and the issue was resolved a couple hours later free of charge since it was their error.
For me that was the best ,usually whenever I had and oil change thy would tell me something else was wrong.
Quality service, quality people and work was done promptly!
One of the best auto repar shops on south bay
Love Walt's, been using their service for years, friendly staff, reasonable prices.
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