Frank's Automotive
We have always operated making sure your vehicle remains clean. We do so by using steering wheel covers, seat covers, and gloves while working on your cars. These same measures will help protect you and our employees. We will continue these practices and wipe down any other surfaces as necessary. We have located outside our office, a hand sanitizing station. It has been there for over a year. At the time it seemed to be excessive, now that it is in place we use it and ask you to do the same. We also wipe down counter surfaces and door handles multiple times a day. Cleaning and sanitizing are the best way to fight this illness along with social distancing.
Official Website
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Sentiment Analysis
Franks is great, wonderful customer service and keeps you updated on all progress of your car.
Any TDI from the dieselgate era (09-14) is open to full coverage for engine, turbo, and emissions system for 120000 miles or ten years (whichever comes first).
Didn't charge me to reconnect the loose cable, and had me back on the road in a day.
They were good, only complaint is they do not re-fill wiper fluid as part of standard service.
I only wish that nick would have been the one to test drive my car as i would have appreciated his golden ear listening to my engine and giving me his personal feedback .
They've always been spot-on with any diagnostic assessments, explaining all issues, and then complete work quickly.
Did a careful diagnostic and clear communication about necessary repairs, costs over a several days diagnostic and procurement of parts
It’s good to have a place like Franks to service my import as opposed to the dealerships, who are outrageous!
Great service as always
Spencer explained what was going on with my car and gave his honest opinion what he recommended so I didn't spend more then I needed.
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