Renaissance Motors
First, the phone was answered immediately and we explained everything the customer was telling us the engine was doing. We got a trouble code off the unit and they were able to quickly obtain the parts that we suspected had failed (an ignition coil on a Ford engine) and got right out to our customers. Onsite diagnosis confirmed our suspicions and the problem was fixed at a rest area and our customers were happily on their way again – all in about an hour which is unheard of for roadside response and repairs! Not only was the problem fixed so quickly, they took the time to help calm our customers and explain ignition coils just sometimes fail on Fords and there is nothing anyone could do about it or prevent it.
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Sentiment Analysis
They finished the job when they said they would in about a day and a half.
He walked me through each step and explained what happened to my vehicle, why it happened, and what to do to prevent it in the future.
Repaired my vehicle in a reasonable amount of time and at a reasonable price.
He Went above and beyond to make sure it was done with the upmost safety.
Always a Great experience at Renaissance Motors.
Cory has been helping maintain my car for over a year now and every time I've come in for service or repair, he gives me clearly explained options, a good price and really OUTSTANDING service.
Great customer service, Cory always picks up his phone and ready to help you or take your questions.
Cory was very helpful and concerned about my safety on the road.
Great customer service.
They took care of me pretty good didn’t have any problems…
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