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20 of these 24 technicians are in New Bern; the rest are in Jacksonville.
Of the 24 technicians listed here, 20 are in New Bern itself; the others are in Jacksonville (4).
Ratings range from 4.3 to 4.8 across 1,764 reviews; 14 technicians have 50 or more reviews; 20 are rated 4.5 or higher.
In structured review feedback, customers of these technicians most often flagged professionalism (89%), quality (81%) and value (81%).
8 of the 24 technicians have a website on file; 4 publish a contact page; 2 list a public email.
2 of these technicians have had their website domain for ten or more years; the oldest was registered in 2010.
Figures are counted over the technicians on this page from public listings and company websites collected in 2026; distances are straight-line; hours and prices change, so confirm before you visit.
The 24 shops on this page handle collision and accident repair in and around New Bern, NC. What each one says about insurer programs, certifications and rentals comes from its own website; ratings and quotes come from public reviews.
A claim number, the adjuster's contact, photos from the scene if you have them, and your authorization to begin. The shop cannot order parts until the estimate is approved. If you are paying yourself, none of that applies and the car goes in as soon as they have a bay.
Yes, and it is worth doing when the first one looks thin or the shop was chosen for you. Two estimates written from the same photos can differ by a lot, because one counted the blend panels and the recalibration and the other did not. Bring both to the adjuster.
That is the insurer's call more often than the shop's, and your policy spells it out. Aftermarket and recycled parts are common on older cars, and on a newer one they can affect fit and safety systems. Ask for the parts list before work starts, then ask what it costs to upgrade a line on it.
Excerpts from public reviews of the technicians listed on this page.
