“Professional shop nice staff,, use good parts,, worked on my wife's car and my Silverado pickup truck,, would always recommend this shop to friends & family..”
Volkswagen Repair Services, Volvo Repair Services, BMW Repair Services
“I drive my Saab from the Southside of Chicago to Skokie because Petersen Automotive goes above and beyond to make sure that I'm safe on the road and doesn't take advantage of people.”
“It was fixed and I was on my way without much stress ( I was worried because I had to make decisions for someone else's car) and the cost was reasonable!”
“Shawnee was able to accommodate my need to get the work done as quickly as possible, and they keep me appraised of what they are doing all through the process.”
“Friendly people, quality work, fair prices - everyone at the Auto Doctor is great - they've done everything for my cars over the years and they're always smart about prioritizing and helping me decide how/when to make repairs.”
“Their contact and showing you the problems online is a giant leap forward and I will definitely be keeping them as my car repairer and would recommend them to anyone.”
“Before any work was performed on my car I was given a full explanation on the problem, how it could be fixed, and what would happen if I didn't get it fixed.”
“The Rubi had developed some issues that needed professional attention that I'd been putting off and need it in top condition for an upcoming fishing trip in the Appalachians.”
“Compared to all of the workers I have dealt with in the past, I have received real feedback from these guy and they have tuned up my car multiple times with no worry.”
“I stopped in to see my disassembled transmission, and happy to see how clean he was able to get it and to see the new internals they were going to install.”
“I called several mechanics and every shop I called would reluctantly say, we can take a look at it and see what we can do(and they would say it with no confidence) or would say no we do not service that truck.”
Hybrid Maintenance, Warranty/Mileage Inspections, Used Car Inspections
“They have told me what is worth fixing on my ancient car, and what is not, and really have gone out of their way to explain issues (even drawings sketched!”
“One thing to address to be honest , they took about a month to finish the car and were not keeping me updated about the repair but worth the nice job when picked up the vehicle.”
Lube Oil and Filters, Tire and Wheel Services, Belts and Hoses
“My work has not been completed but it's the cleanest automotive shop I've ever seen in my life if there if their automotive work is as nice as their shop.....”
“Ivan went the extra mile and showed me photos of frame rot in areas I wasn't aware of, as well as removed rust in areas I wouldn't have been able to access without removing the body from the frame.”
“Once he was rung up and signing off on the credit card receipt did he notice the $20 cc fee, THEN it was mentioned, casually, when my dad asked why this wasn't mentioned with the original quoted price, the clerk says "yeah, you're going to find that ...”
“I just needed a replacement pull starter for my Tecumseh 10HP engine that runs my Ariens ST1032 snow thrower and ended up having a great conversation and learning a lot more about snow throwers and manufacturers and brands out there.”
“He went above and beyond by allowing me to leave my van with him while I arranged to have it shipped back to the west coast, where he insured the van was in perfect working condition.”